There are many articles written with tips and tricks of hiring contact center agents. Hiring the wrong agents shows up in the form of reduced customer satisfaction, resulting in higher customer abandonment; and/or reduced customer acquisition, resulting in lower than expected revenue recognition. Sourcing thus proves to be a significant driver of business results.
Choose the location with a labor pool that supports your agent profile. Fine tune your recruiting process to make it fast and efficient paying attention to the job posting, negative social media and utilizing assessments that focus on traits verses skills and knowledge.
Specialized Office Systems offers customized solutions to deliver printing, promotional products, apparel, office supplies and business furniture to multiple locations across the country. You will receive the personalized service you want and the attention to detail you need.
Cresa Commercial founded in 1993 was convinced that representing tenants exclusively was the best way to go. Not only would it give our clients the kind of objective, unbiased advice they might not get elsewhere, but it would also give us a unique offering in the real estate marketplace.