In developing the contact center strategy, understanding your client’s expectations will guide you to developing an effective customer service strategy. A blended strategy utilizes inbound/outbound/automatic call services and at one time or another you may find that the services of a BPO can be an effective tool. Today’s contact centers are typically blended since many contact centers perform more than one business function. Being crystal clear on the business function(s) and customer expectations will make the call types and technology decisions easier.
Specialized Office Systems offers customized solutions to deliver printing, promotional products, apparel, office supplies and business furniture to multiple locations across the country. You will receive the personalized service you want and the attention to detail you need.
Cresa Commercial founded in 1993 was convinced that representing tenants exclusively was the best way to go. Not only would it give our clients the kind of objective, unbiased advice they might not get elsewhere, but it would also give us a unique offering in the real estate marketplace.