Bottom line is the less “hops” the higher quality of the line. The main function of contact centers is to make and take phone calls and that requires phone service. The phone service and phone system are the backbone to the contact center. You want the highest audio quality available. Customers will not tolerate poor audio quality today. They waited patiently in a queue to talk with an agent and now they want to have a conversation free of connection issues. When you opt for cheaper and don’t look beyond the price, it’s like putting bike tires on a car. You wouldn’t do it for obvious reasons. Your customers and agents deserve the best quality possible! Put your contact center on an ILEC and enjoy clear audio!
Specialized Office Systems offers customized solutions to deliver printing, promotional products, apparel, office supplies and business furniture to multiple locations across the country. You will receive the personalized service you want and the attention to detail you need.
Cresa Commercial founded in 1993 was convinced that representing tenants exclusively was the best way to go. Not only would it give our clients the kind of objective, unbiased advice they might not get elsewhere, but it would also give us a unique offering in the real estate marketplace.