The road to contact center success requires the smoothest possible ride you can get and that means a best-in-class infrastructure. When it comes to contact centers, that is a fiber optic cable. You want the fastest and most reliable connection on the planet. Eliminate the potential risk of security issues and outages and enjoy less stress and restful nights.
Provide your agents with current tools so they can do the job they were hired to do. Clunky, cumbersome outdated computers are not fun to work on all day. Slowness, reboots, frozen pages etc. slow up service levels and frustrate agents, which then gets taken out on customers and many times results in turnover. Agents will find centers that are using more current technology. Keep OS upgrades current.
The quality of the ride is dependent on the quality of the road. Building out a new contact center gives you the opportunity to install current infrastructure and build a world-class environment that everyone will want to work in.
Specialized Office Systems offers customized solutions to deliver printing, promotional products, apparel, office supplies and business furniture to multiple locations across the country. You will receive the personalized service you want and the attention to detail you need.
Cresa Commercial founded in 1993 was convinced that representing tenants exclusively was the best way to go. Not only would it give our clients the kind of objective, unbiased advice they might not get elsewhere, but it would also give us a unique offering in the real estate marketplace.